In an effort to keep our prices low, we will try to keep pakages under 100 cm. What that means is if the manufacturer’s packaging is over 100 cm and the firearm is under 100 cm we may cut down the box to reduce shipping by up to $25 per pakage (which is an oversize charge). If you do not wish to have the box cut down, please contact us and pay the oversize fee of $25 extra and we gladly ship it at its full length.
Most confirmed orders (Restricted Firearms Excluded) are shipped within 4 business days.
All ammunition will be shipped separate from firearms
We dont ship ammunition at this time as we dont have a courier that will take it, all other items are shipped by Canada Post. Flat rate shipping charges ($25.00 per order) are not valid to extended areas or remote locations as determined by Canada Post. In the event that the shipping address is deemed a extended area / remote location the customer will be contacted with an adjusted total for the order to reflect the new shipping price.
Transfer of ownership for restricted firearms (All Handguns and Firearms listed as Restricted) must have the transfer of Ownership approved by the RCMP before shipping. Transfer times will vary in length depending on your province (typically 1-3 Weeks). Most provinces require proof of a gun range membership before they will approve the Transfer of Restricted Firearms. Some Provinces may require additional background checks (Transfers for Restricted Long Guns in Quebec can take up to 6 weeks to complete). It is the responsibility of the buyer to determine what additional requirements are needed to purchase a restricted firearm in their province.
At this time we only ship within Canada.
Please note that Canada Post is a third party carrier. Northern Elite Firearms will not be held responsible for delays in shipping once an order is in transit. In the event that an order is lost or damaged, the customer will process a claim and seek a refund or replacement item from the shipper. (The timeline for a claim can take up to 21 Days). Statistically we have experienced a lost parcel (once in the hands of the carrier), approx 1 time for every 1200 orders. All claims of shortages or damaged goods must be made within 7 days of delivery. Claims for damaged goods against Northern Elite Firearms can only be made if the packaging is undamaged. Any damaged packaging that caused the damage to the product must be dealt with the shipping company. Any insurance required by the customer must be obtained before shipping is done and is at the customer’s expense. It is the customer’s responsibility to request such insurance and Northern Elite Firearms will not ask if you want it.
ONCE AN ORDER IS SHIPPED AND IS IN THE SHIPPER’S HANDS, IT IS CONSIDERED DELIVERED TO THE CUSTOMER. ANY DISPUTES ARE BETWEEN THE CUSTOMER AND THE SHIPPER. NO REFUNDS WILL BE DONE ON LOST ITEMS. IF YOU DON’T AGREE WITH THIS, DONT PLACE AN ORDER.
Packages that go missing in transit will not be refunded or replaced. Once the the shipping company (Canada Post, Canpar or UPS/Purolator) has been notified by the customer and completes a ticket with the shipping company and its investigation is done, the customer must deal and settle with the shipping company. If it has been determined the package lost was the fault of Northern Elite Firearms due to improper labeling. Northern Elite Firearms will look at replacing the product. Investigations can take up to 21 days to complete.
(Subject to a 20% restocking fees) provided they are returned in unused condition with original box (in Good condition) include all original contents. All returns must be authorized and RA number issued prior to shipping back, any unauthorized returns will not be refunded. All warrenty issues will only be handled by factory authories depos only and not dealt with at the store level.
All Sales are Final. In the event that a item is defective, either through factory defect, damaged in transit or defective in function. All warrenty issues will only be handled by factory authories depos only and not dealt with at the store level. The customer will need to contact the authories warrenty depo. In the rare event that a product is authorized to be returned (Subject to a 20% restocking fees) provided they are returned in unused condition with original box (in Good condition) include all original contents. All returns must be authorized and RA number issued prior to shipping back, any unauthorized returns will not be refunded. All warrenty issues will only be handled by factory authories depos only and not dealt with at the store level. Any returns must be arranged by the customer and will be at the customer’s expense.
Exchanges with an RA number can only be made on product once it has been properly returned to Northern Elite Firearms in the condition it was received.
If you have not received a tracking number by email within 4 days of placing your order, please contact Customer service at 1(306)763-4867 or northernelitefirearms.ca to obtain your tracking information.It is the responsibility of the buyer to ensure that they will be available to take delivery of their order. Packages that are not able to be signed for are held at the shipper’s location between 1 to 5 days before been returned to sender. If a package is not accepted and returned to the store, additional fees will apply to reship or refund.Exchanges my be subject to a flat $25 charge, less all actual shipping fees.Once an order is placed any cancellation is subject to a 20% restocking fee. Cancellations must be made by calling 1(306)9812880 during regular store hours. If an order has already been charged at the time of cancellation, an additional 9% will be deducted from the refunded price to cover the credit card fees (4.5% to charge and 4.5% to refund)All layaway orders are subject to a 20% restocking fee if cancelled. Layaway orders must be paid in full within 6 months from purchase, in the event the order is not paid within 6 months the order will be cancelled and all moneys will be forfited.If you would like to cancel an order that contains a restricted firearm, after the transfer has already been started, there may also be $50.00 transfer fee. IF YOU ARE UNCERTAIN ABOUT PURCHASING ANY ITEM, OR THINK YOU MAY CHANGE YOUR MIND DO NOT PLACE THE ORDER. RESTOCKING AND CANCELLATION FEES ARE USED TO COVER OUR EXPENSES ASSOCIATED WITH REVERSING ORDERS, CANCELLING TRANSFERS AND ADJUSTING ALL PAPER WORK. ONCE AN ORDER HAS BEEN PACKAGED NO CANCELLATIONS WILL BE ALLOWED, EVEN IF THE ORDER HAS NOT SHIPPED.
When making a pre order we do not guarentee any shippment dates, as the dates change often with the distributers. On pre orders we accept 20% non refundable deposits, if you choose to cancel your order at any time you will loose your deposit. If you do not agree with this policy PLEASE DO NOT PLACE THE ORDER.
Ordering
We accept Visa, Mastercard, Email money transfer, or money order.
When paying by money order you will need to send payment within 2 weeks of placing your order. If we have not received payment within the 2 weeks the items will be available for sale again.
The tax that is applied varies upon which province you are from.
The tax rates are as follows: Saskatchewan – 11%, Alberta – 5%, British Columbia – 5%, Manitoba – 5%, Ontario – 13%, Quebec – 5%, New Brunswick – 15%, Newfoundland – 15%, Nova Scotia – 15%, Prince Edward Island – 15%, NWT/Yukon/NU – 5%
Please note that the pictures on the website may vary slightly from actual product. Please call to confirm if you have questions.
ONCE AN ORDER IS SHIPPED AND IS IN THE SHIPPER’S HANDS, IT IS CONSIDERED DELIVERED TO THE CUSTOMER. ANY DISPUTES ARE BETWEEN THE CUSTOMER AND THE SHIPPER. NO REFUNDS WILL BE DONE ON LOST ITEMS. IF YOU DON’T AGREE WITH THIS, DONT PLACE AN ORDER.
